POLICIES & PROCEDURES
ACCEPTED PAYMENTS
Duppstadt's Country Store accepts: Cash, Apple Pay, and all major credit cards. NO personal checks accepted.
SPECIAL ORDER POLICY
A $25 deposit is required for non-stock, special-order footwear. A $10 restocking fee will be collected for non-stock, special order footwear that is not purchased by the customer.
SPECIAL ORDER & LAYAWAY
Customers may order items or ask us to “set them back” to save them. After multiple attempts are made to contact the customer, no response within 60 days of the date of receipt results in those items becoming the property of Duppstadt’s Country Store. These items will be re-stocked and made available to customers.
RETURN & EXCHANGE POLICY
Exchanges only within 30 days with receipt. Merchandise must be unworn, unused, and returned in original packaging. No returns after 30 days unless there is a clear manufacturer’s defect, subject to the manufacturer’s return policy. Credit is issued at the discretion of the manufacturer, not Duppstadt’s Country Store. If footwear credit is awarded, the credit must be used toward another pair of footwear.